Privacy Policy

1. Overview

Spinnaker Software Solutions LLC ("Spinnaker," "we," "us," or "our") is a California limited liability company. This policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and any details you provide when reaching out to us.
• Usage data — pages visited, referral source, and browser/device type, collected via analytics tools.
• Communications — emails, messages, or other correspondence you send us.

We do not collect payment information directly; any billing is handled by third-party processors subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services.
• Improve our website and understand how visitors use it.
• Send service-related communications (never unsolicited marketing).
• Meet legal or contractual obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Service providers acting on our behalf (e.g., hosting, analytics) under confidentiality obligations.
• Legal authorities when required by law or to protect our rights.

5. Cookies & Analytics

This site may use cookies or similar technologies for analytics purposes. You can disable cookies in your browser settings; doing so will not affect your ability to use the site.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact data is deleted upon request.

7. Your Rights

You may have the right to access, correct, or delete the personal information we hold about you. California residents may also request details about any third-party disclosures for direct marketing purposes — we make none. To exercise these rights, contact us at the address below.

8. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal information.

9. Security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. We will note the revised date at the top of this page. Continued use of our services after changes are posted constitutes acceptance.

11. Contact

Questions or requests regarding your data? Email us at hello@spinnakersoftwaresolutions.com.